May 22, 2013 by John Swords
Matt O’Donnell, the President of North Shore Commercial Door, recently joined TurnTo for a webinar (below) to discuss the results he sees with Social Q&A on his site. They’ve had much success, including increasing their user engagement and gaining valuable insight about their products, since implementing the Social Q&A in 2012.
Watch the webinar now:
April 26, 2013 by John Swords
We recently hosted a webinar with Liveclicker, a provider of video commerce solutions, where we had the privilege to interview Karen Hansen, the Digital Product Manager for The Vitamin Shoppe and Robert Reed, the Video Producer for Blinds.com, regarding two leading e-commerce tools they recently adopted – social Q&A and video commerce.
In the webinar below, Karen and Robert discuss why they chose these tools and what results they’ve delivered. Check it out!
January 24, 2013 by John Swords
Yesterday John Swords (our VP of Product) joined Jamie Braxton, the Marketing Manager for US-Mattress and FurnitureCrate, for our webinar “US-Mattress Talks Social Q&A.” During the webinar, Jamie and John discussed the social commerce goals and challenges Jamie faced on their sites, why Social Q&A was a solution and how it is working for them now.
Watch the full webinar here:
October 11, 2012 by John Swords
We recently had the pleasure of hosting a webinar with guest speaker Jack Kiefer, CEO of BabyAge.com. Jack spoke to us about how and why they use Social Q&A on their e-commerce site to create an engaging experience for their shoppers that is increasing conversion.
Watch a recording of the webinar below to get a quick tour of how Social Q&A works on BabyAge.com and listen to Jack talk about the following:
– How Social Q&A engages their shoppers
– The benefits of using Social Q&A
– How Social Q&A fits into their social commerce strategy
July 17, 2012 by John Swords
Last Wednesday, George had the pleasure of sharing the stage with Tara Hunt, the Chief Executive and Co-Founder of Buyosphere, for inSparq’s webinar “Finding the ROI in Social Q&A.” The webinar was part of inSparq’s 10-week Social Commerce Accelerator program to help merchants define and execute social commerce strategies that drive sales.
During the webinar, George shared his experience making customer Q&A work as a conversion and SEO tool on eCommerce store-fronts while Tara showed how social Q&A delivers value as a product discovery tool on a destination site. It was a great pairing, if we do say so ourselves.
Hear what they had to say:
June 1, 2012 by John Swords
Yesterday George Eberstadt, our CEO and Founder, hosted our webinar “Beyond Customer Reviews – Meet Social Q&A.” George covered topics ranging from “what is Social Q&A?” through to the positive effects Social Q&A can have on a website’s SEO. Below are the slides from the webinar:
April 1, 2011 by George Eberstadt
Here’s the full video from our webinar on Tuesday with our partner and leading Yahoo Store design and development shop FastPivot. It’s about an hour.
March 14, 2011 by George Eberstadt
Join us and leading Yahoo Store services provider FastPivot for a webinar on:
Tuesday, March 29, 2011 2:00 PM – 3:00 PM EDT
Question-and-Answer systems are one of the hottest topics on the social web. Now learn how to use Social Q&A on your store to increase conversions, bring past customers back, improve your SEO rankings, and drive fresh traffic from social networks.
The goodwill of your customer base is the #1 asset of your business. Don’t leave it locked away. Adding Social Q&A to your store can release this untapped goodwill to generate more sales by connecting your shoppers directly to your customers. That’s what makes it “Social” – this isn’t just another customer service tool; this is a level of community engagement you’ve never seen before. Results include: – Shopper questions about popular items typically receive 3-6 answers from customers within 24 hours – 80% of these questions receive their first customer answer within an hour or two – 7% of past customers receiving a shopper question email return to the store to provide an answer – Shoppers who engage with Q&A convert at a massively higher rate – as high as 7X the baseline – Often produces more user-generated-content (UGC) than customer reviews with attendant SEO benefits During the webinar we’ll walk you through a number of live examples of Social Q&A in action on Yahoo! Stores. Register here
September 19, 2010 by John Swords
You’ve implemented Facebook “Like,” have a fanpage, post on Twitter, but haven’t seen a real return on using Social Networks?
Register now for TurnTo’s 45 minute Webinar taking place on Wednesday September 22nd at 2:30PM Eastern. We’ll take a look at how you can increase conversions 2-5X above your baseline by providing your shoppers with a way for them to connect with people they know and other shoppers directly in the shopping cycle. See why over 50 online stores have implemented TurnTo’s powerful and lightweight Social Commerce Suite.
Simply email firstname.lastname@example.org to register and we’ll send details on the upcoming webinar.
We look forward to seeing you at the webinar!